San Rafael Clinic
Patient Message/Information Line: (415) 482-6906
Monday and Thursday 6:00 p.m. – 8:30 p.m.
PLEASE NOTE: The San Rafael RotaCare clinic now takes patients by lottery. Please arrive at 4:50 p.m. Lottery number will be handed out at 5:00 p.m. sharp.
Kaiser Building (downtown San Rafael)
Clinic Operations Manager: Lisa Dickey
The San Rafael RotaCare Clinic treats patients with minor illnesses or injuries. Each month specialty clinics are conducted with specialists in dermatology, psychiatry, and ophthalmology. We also offer appointments for consultation with a licensed dietician and a diabetic educator. After an initial visit with a RotaCare doctor, referrals will be made as appropriate to the specialty clinic. We are starting a twice per month Transitional Clinic for chronic care patients who meet certain criteria. We have a "Healthy Living Program" and "Relaxation Techniques" classes. We also offer vaccinations and HIV testing on a monthly basis.
RotaCare San Rafael’s Transitional Care Program
During most of our eighteen-year history, RotaCare San Rafael limited services to urgent care episodes of treatment for immediate problems. Ongoing care for diabetes and other chronic conditions was not provided. Those RotaCare patients identified with longer-term needs were referred to the Marin Community Clinic (MCC). Unfortunately, many of these patients would fail to follow up at MCC and would return to RotaCare months or even years later to begin treatment again. This cycle was inefficient and delayed effective care for important and treatable conditions.
In 2014, we started the Transitional Care Program for patients with type II diabetes, asthma, hypertension and hypothyroidism. Those identified with these conditions received initial care, education and case management at RotaCare for 6-9 months. Then, with the help of a RotaCare case manager and a liaison at the Marin Community Clinic, they could transition over to MCC.
The program focuses on education to inform and empower the patient, and to help the patient understand the importance of adherence to lifestyle changes, medication regimens and the need for ongoing care. The transitional care program utilizes the help of nurses, physicians and dietitians, plus a case manager who helps to smooth the path for future treatments at other facilities.
Our RotaCare San Rafael Transitional Care Program is staffed, for the most part, by RotaCare volunteers, with over 200 volunteer professionals and three half-time paid staff. The costs associated with this program include salary for the quarter-time case manager, as well as medication and diabetic self-testing supplies for the patients. RotaCare’s modest budget is funded entirely through donations; ability to pay is never a requirement for anyone seeking care at the clinic.
RotaCare Bay Area, Inc. • Sobrato Center for Nonprofits • 514 Valley Way • Milpitas, CA 95035
Phone: 408-379-8000 • Fax: 408-263-8191